Shipping & Returns
Shipping Policy
At Marconi Sisters, we want your shopping experience to be simple and enjoyable from start to finish.Our products are fulfilled and shipped from within the United States. Once your order has been processed and shipped, you will receive a confirmation email with tracking information whenever available.Shipping times and costs may vary depending on the product, destination, and shipping method selected at checkout. Estimated delivery times are provided during the purchasing process whenever available.Please make sure your shipping address is complete and accurate before placing your order. Marconi Sisters is not responsible for delays or delivery issues caused by incorrect or incomplete address information.Please note that unexpected carrier delays, weather conditions, holidays, or other circumstances outside our control may occasionally affect delivery times.If you have any questions regarding your order or delivery, please contact us and we will be happy to assist you.
Return & Exchange Policy
We want you to love every piece you choose from Marconi Sisters.If there is an issue with your order, please contact us as soon as possible after receiving your package. To help us assist you, please include your order number and, when applicable, photos of the item and packaging.Items eligible for return must be unused, in their original condition, and returned with their original packaging. Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund or exchange.Before returning any product, please contact us for return instructions. Please do not send items back without prior authorization.If your item arrives damaged, defective, or incorrect, please contact us so we can review the issue and provide the appropriate solution.Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your payment provider.Certain products may be final sale or otherwise ineligible for return. Any applicable restrictions will be indicated on the product page or communicated before the return is authorized.